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CartGenie Video Tutorials

They say a picture is worth a thousand words... Well, we feel a moving picture is worth even more.

This catalog of video tutorials is here to assist you as you manage your E-Commerce storefront with CartGenie. If you don't find what you're looking for here, be sure to check our Knowledge Base.

Setting Up CartGenie for the First Time - (~4min)

This video tutorial shows you how to set up CartGenie for the first time including accessing the J Street Customer Support Center, downloading Desktop Engine, inputing connection settings, and logging in for the first time.

Get Started with CartGenie - (~6min)

This video tutorial covers the basics of getting started with CartGenie, including the foundation of E-Commerce, managing products, and managing orders.

Adding a Product Image - (~5min)

Learn the basics of adding an image to your product page. This is how you add photos to your product catolog using File Transfer Protocol with the FTP Manager in Desktop Engine.

Importing Products - (~9min)

Learn how to use the import feature in CartGenie to import a whole list of products all at once.

Copying Multiple Rows of Data into CartGenie - (~2min)

Add a whole list of features to your product all at once, instead of one at a time. This tutorial explains how to take an list of features in Excel and copy them into the Feature Manager in the Desktop Engine.

Adding New Rows into the Feature Manager - (~4min)

Learn how to insert a new row in just about any interface within CartGenie Desktop Enginer. This process is helpful when needing to re-order a list of items or add additional line items.

Managing Pricing Levels - (~4min)

Learn how to set up new price levels like Wholesale or Preferred Customer Pricing. This tutorial also covers how to assign certain customers to different price levels. This is particularly helpful if you will be selling to wholesale customers as well as retail customers.

Virtual Terminal Demo - (~3min)

This video demo of our Virtual Terminal module shows you how easy it can be to take orders any time anywhere you have an internet connection with VT, our point-of-sale anywhere tool.

Setting Up E-Gift Cards, Part 1 - (~3min)

This tutorial teaches you how to set up E-Gift Cards in CartGenie which your customers can purchase and give as gifts. Their friends and family can use these E-Gift Cards at your online store, helping to grow your revenue.

Setting Up E-Gift Cards, Part 2 - (~3min)

Part 2 of our E-Gift Cards Tutorial, this brief video shows you how to process an order when a customer buys an Gift Card and checking the balance of an existing E-Gift Card.

Logging In with FrontPage - (~6min)

This tutorial teaches you how to log in to your website with Microsoft FrontPage where you can make style changes to the "look and feel" of your storefront.

Adding a Custom Page with FrontPage- (~6min)

Step by step guide to creating a custom page for your storefront like a "Contact Us" or "About Us" page. Demonstrates how to create custom page using the template provided with CartGenie and add a link to this page in the top or left nav bar.

 
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